Privacy Policy

01Information we collect

We collect the information you provide directly to us: your name, email address and phone number when you contact us or create a student account; your course enrollments and lesson progress; and any messages you send through our contact form.

We also collect limited technical information automatically — such as your browser type, device, language preference and the pages you visit — to keep the site secure and to improve the learning experience.

02How we use your information

We use your information to provide and improve our courses, manage your student account and enrollments, respond to your questions, send you important information about courses you have purchased, and comply with our legal obligations.

We will only send you marketing communications if you have asked for them, and you can opt out at any time.

03Payments

Course payments are processed securely by our payment processor, Stripe. We never see or store your full card number. The processor shares with us only what is needed to confirm your enrollment, such as the payment status and a transaction reference. You can review Stripe's own privacy policy on their website.

04Cookies

We use essential cookies to keep you signed in to the student portal and to remember your language preference. We do not use advertising or third-party tracking cookies.

05Sharing your information

We do not sell your personal information. We share it only with service providers who help us run the academy — such as payment processing and video hosting — and only to the extent needed to provide the service, or when we are required to do so by law.

06Data retention

We keep your account information and course records for as long as your account is active, so you can retain lifetime access to courses you have purchased. Contact form submissions are kept for up to two years. You may ask us to delete your data at any time, subject to records we must keep for legal or accounting reasons.

07Your rights

You may request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it. To exercise any of these rights, contact us using the details below and we will respond within 30 days.

08Changes to this policy

We may update this policy from time to time. When we do, we will change the date at the top of this page and, for significant changes, notify enrolled students by email.

09Contact us

If you have any questions about this Privacy Policy or how your information is handled, email us at hello@skinbymissm.com or use the contact form on this site.